Given the importance of quickly responding to the challenges (issue) and management of complex projects, maintenance, classification, access, referral, reporting and improving these cases is one of the important challenges of large systems.
One of the most important tools for managing and accounting for more efficient use of technology management without which it is done in all cases or with an error or to remain intractable for a long time.
System management, configuration, tracking and reporting of appropriate response Pars processing and comprehensive network via webform available and accessible via mobile, tablet and different computers and remotely, to manage, classify, report and has provided relevant knowledge management.
Specifications :
- Definition and management of the project as a tree structure
- Available via mobile, tablet and notebook and software for network
- Different access levels can be defined
- Gantt Chart drawing automatically based on defined
- Integrated Management of documentation and file management organizational announcements
- Confirm status via e-mail
- Knowledge Management System Wiki
- Defining various fields based on the need for the project, Task, cases and different systems
- Structured products and linking it with projects
- Internal and external support desk system for tracking support domestic and foreign
- Checklist management system operations
- The possibility of different reports according to the database server under Linux
- With various subsystems and flexible Easily manage, categorize and keep track of different makes possible.
